Returns & Exchanges

Returns & Exchanges:
We hope that you love your order, however if you require a refund please send us a message via our contact page within 14 days of receiving your order.
Please note: We are unable to offer a refund or exchange on personalised items, unless the item is damaged or faulty. 
The product you wish to return must be in the same condition as it was received with the original tags. If we receive an item that is damaged or worn, then we are unable to process a refund or exchange.
We do not take any responsibility for any returns postage and any loss or damage to the products. Once we have received your items and are happy with the condition we will aim to process the refund within 48 hours.
Refunds will only be the price of the products and not for the original postage and packaging costs.
Once your refund has been processed we will email you.
Thank you.
Hadaya London.